Lecture: A Human Centered Approach for Design for Services – Anna Meroni
ANNA MERONI, PhD, is a scholar and professor in Service and Strategic Design at Politecnico di Milano. She works on design activism, social innovation and sustainability, with a specific focus on food and housing systems. In her talk she introduces and discusses a framework of how design for services can operate in conjunction with other disciplines and competences.
View the lecture in the embedded player below or go straight to YouTube.
In this lecture, given to design students at Malmö University, Meroni outlines the basic concepts of service design and discusses the insights she have made while working with diverse stakeholders in multiple design projects.
Read more about Anna Meroni.